Discover the World is one of the UK's leading specialist tour operators with nearly 30 years experience, offering a range of high-quality holidays and imaginative itineraries to Iceland, Norway, Sweden, Finland, the Arctic and Antarctic, Canada, Australia, New Zealand and beyond.
We are aware of a US based internet scam claiming to represent Discover the World. This is not a legitimate use of our company name. We do not send out unsolicited emails to potential job seekers and we will only respond to emails sent to our domain @discover-the-world.co.uk. Should you receive emails referring to any other domain then these are not associated with us and should be disregarded.
Much of our success is down to the experience and dedication of our team of experts who are enthusiastic, dedicated and passionate about travel. Our staff are chosen for their talent and flair to provide customers with excellent service, attention to detail, in-depth knowledge and infectious enthusiasm for our destinations.
We are proud to have a diverse group of nationalities within the company and always have our eyes open for new people to join our team. So if you have previous experience of working for a tour operator or have extensive knowledge of any of our destinations and are considering a career in travel, we would love to hear from you.
We are seeking someone with a passion for travel, the required skills and previous relevant experience, together with a desire to deliver exceptional customer service and who is results and target orientated with a flexible and adaptable ‘hands on!’ attitude.
As a Travel Specialist primarily for operations you will undertake various supportive administration functions. Responsibilities include confirming travel arrangements for both package and tailormade holidays, creating and dispatching customer documentation, general office services and customer service responses. You will provide direct support to your fellow Travel Specialists (Sales) and handle customer service communications from Discover the World clients to provide a high level of specialised and personal service throughout the booking process.
In addition to a competitive starting salary, we also offer:
20 days holiday
Discounted holidays for yourself, friends and family
Hours of work
9-5 pm or 10-6 pm rota Monday to Friday (35 hours per week plus Saturdays). No more than 1 in 2 Saturdays per month - 12 Saturdays (48 hours) included in overall hours, lieu time given for extra Saturdays worked. NB generally Saturday hours are 9-1 pm between April and August and 9-5 pm between September and March, but hours may change dependent on business requirements.
Please send a covering letter explaining your desire and suitability for the role, along with your CV to Sue Thorne: firstname.lastname@example.org
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