Discover the World: Volcano Disruption Charter

We have been operating holidays for the past 26 years and have always looked after our clients without question when the unexpected has occurred. However, in light of events earlier this year we wish to provide this reassurance to any customers who have already booked, or who are thinking of booking a trip with us by offering this simple and transparent guarantee.

Before you go
Our team of dedicated travel consultants will do everything possible to rearrange your trip if this is cancelled due to ash/volcano disruption, or in the event that your outward flight(s) cannot operate within 24 hours of the scheduled departure time. If it is not possible to rearrange your trip, we will offer a refund of the cost you have paid to us.

When you are on holiday
If it becomes necessary to alter or reroute your itinerary, we will make these arrangements at no additional cost to you. In the event your scheduled return flight(s) are cancelled and it is necessary to remain in your destination, we will provide you with accommodation (of our choosing) and meals (at reasonable cost) until such time that we or the airline can make arrangements to get you home as soon as possible.

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