Information for Parents

The following Frequently Asked Questions have been compiled from a parent perspective. Please contact our team if you require further information.

Q. Who are Discover the World?
Q. What are the benefits of our school trips?
Q. What about safety?
Q. What is the accommodation like?
Q. Is my money safe with Discover the World?
Q. Can Discover the World cater for special diets?
Q. Can I contact Discover the World with any questions?
Q. Can I travel with Discover the World on holiday?

Q. Who are Discover the World?
Discover the World is one of the UK’s leading travel specialists and one of the world’s leading tour operators to Iceland and the Icehotel, Sweden. Over half of the top schools in the UK and a number of leading universities have travelled with Discover The World on educational visits. In addition around 65% of our client base is repeat business. This is testimony to the level of service you and your son or daughter will receive. To view testimonials from previous clients click here »

You can be certain that our expertise ensures your child benefits from a well-informed, relevant and flexible itinerary that provides them with an invaluable, hands-on educational experience.

Q. What are the benefits of our school trips?
Our mission is to offer trips that enhance the curriculum, show the importance of your son or daughter’s subject in the real world and ultimately help inspire them in the exam room and in their coursework. We offer case studies in a new learning environment, in ways which are fun and exciting, and which give the opportunity for team building and personal development. Not to mention the fact that they will have the time of their lives.

Q. What about safety?
On a Discover the World trip health and safety issues are of paramount importance. To that end we have a full and comprehensive Safety Management System. We are accredited members of the School Travel Forum, a Department for Children, Schools and Families initiative that recognises good practice in the field of educational visits, especially with regard to health and safety. We have also been awarded the Quality badge by Learning Outside the Classroom which recognises the commitment to the benefits of educational travel, whilst ensuring strict safety standards are met at all times. The award also means we have been pre-approved by the Outdoor Educators Advisory Panel. For more information please click here »

Q. What is the accommodation like?
We use accommodation which is audited and carefully selected to meet school group requirements. Depending on the location and the group's budget, accommodation ranges from modern youth hostel with shared facilities up to a 4-star hotel.

Q. Is my money safe with Discover the World?
Discover the World are members of all major travel industry associations and are bonded by ABTA The Travel Association, AITO (Association of Independent Tour Operators) and the Civil Aviation Authority under the ATOL scheme, so you can be sure that your trip is in safe hands and your money is fully protected. We have also introduced a Disruption Charter in case of future volcanic ash disruptions. Read our Disruption Charter » 

Q. Can Discover the World cater for special diets?
Yes, we can cater for most special diets but we will need to be aware of your son or daughter's dietary requirements before they travel.

Q. Can I contact Discover the World with any questions?
If you require any further information please contact our schools and groups department - complete our enquiry form, email study@discover-the-world.co.uk or call 01737 218 807.

If you have any queries regarding volcanic activity in Iceland please see our Iceland FAQ’s »

Q. Can I travel with Discover the World on holiday?
Yes. We have been operating high-quality holidays for 27 years to select destinations around the world and are the largest operator in the world to both Iceland and the ICEHOTEL in Swedish Lapland. From Iceland to Australasia, Lapland to the Polar Regions, we ensure travellers get the most out of each destination. From tailor-made independent holidays to escorted tours, adventurous voyages and leisurely self-drive touring and city breaks, there is something to suit every taste and budget.

EXCLUSIVE Holiday Discount!  If your school books a group field trip through Discover the World's Schools programme, all staff, students and parents will be eligible for a discount of up to 10% on your personal holiday to one of our amazing destinations, subject to terms and conditions. find out more »

Alternatively, contact our team of dedicated destination specialists on 01737 218 807 or email travel@discover-the-world.co.uk