About us

Discover the World - Creating Outstanding Holidays for 35 Years

As one of the UK’s leading independent travel specialists we have been creating inspirational holidays for 35 years, to the places we know best and enjoy travelling to – Iceland, Sweden, Norway, Finland, Canada, Alaska and the Arctic, and further south New Zealand, Australia and Antarctica. Read our blog

Feefo Gold Trusted Service 2017Feefo Reviews
We won the Feefo Official Gold Trusted Service award 2017! Thanks to our clients for their reviews. See all our Feefo reviews

We are passionate about the countries to which we operate and can plan any type of holiday, from a short weekend break through to a luxury adventure and everything else in between. Our collection of imaginative holidays includes thrilling winter adventures and laid back summer explorations, epic wildlife watching, expedition cruising, self drive itineraries and small group escorted tours.

Full Tailor Made Service

Our expertise lies in tailor made travel and our team of travel experts can tailor make your holiday to suit you, be that customising one of our itineraries or creating something bespoke. We can arrange flights, accommodation, car hire, excursions and activities, as well as a number of 'extras' such as insurance and airport parking. Our tailor made team are here to make your holiday that bit more special and create a unique travel experience just for you. Contact our team today »

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Complete Financial Protection

We want you to feel fully confident when booking with us so we give every booking our unique 100% Discover the World Guarantee. It also includes our Travel Disruption Protection and Price Promise.

We hold the highest bonding criteria available in the travel industry - with ATOL licensing your flights are protected by the Civil Aviation Authority, and as members of ABTA and AITO you'll have financial protection.

So when you travel with us, you are in the safest, most experienced hands – 24/7.

Our Expert and Friendly Team

With such a profusion of destinations, holidays and experiences on offer, it is not always easy to know where to start planning your holiday. Everyone has an opinion and it's easy to get confused by all the comments posted on holiday review websites.

This is where our expert team can help. Our travel specialists are here to guide you through your holiday planning and answer any questions you may have. They know our destinations inside out having travelled extensively or even lived there and this first-hand knowledge enables them to create a holiday to suit your interests, timescale and budget, as well as give practical advice and insider tips.

Meet our team »

Come and Meet Us

We're based in Banstead, Surrey. As well as a team of over 80 staff members, the office is home to our friendly chocolate labrador, Sam. You're welcome to come and visit, talk about your holiday and pick our brains. Our team are passionate about the destinations they sell and would love to chat with you about them. We also exhibit at various exhibitions as well as host events at our office.

Contact us | Events and Exhibitions


We select our ground operators and suppliers based on the highest levels of service, value and quality available and we constantly monitor their commitment to customer satisfaction. Other than in exceptional circumstances and by prior agreement, we do not accept bookings through travel agents. Any saving in travel agents' commission is invested in maintaining and improving our first rate service and high quality products (our holidays!).

Comprehensive Travel Information

Once a booking is confirmed we provide all our clients with comprehensive travel documentation. Depending on which holiday you choose, this can include detailed travel tips; tour dossiers; guide book; road atlas; audio guides and/or other materials – all included as part of the holiday. The literature we provide will help you get the most out of your time away and make your holiday even more enjoyable.

Our Iceland self drive clients have access to a new and exclusive service called iDiscover, a fully integrated information system available via an iPad Air that is loaned to them for the duration of their holiday. Find out more »

Responsible Travel

We believe Responsible Tourism is about finding the right balance between minimising our impact on the environment and yet not losing the ability to open minds through new experiences and interaction with cultures different from our own. Find out more »


We are proud to have a diverse group of nationalities within the company and always have our eyes open for new people to join our team. Find out details of current vacancies »

Our Heritage and Awards

We first launched our Arctic Experience collection over three decades ago. Having cut our teeth in the Arctic regions all those years ago, since then we have created many new and exciting holiday concepts and now operate around the globe.

Our Heritage | Our Awards

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